The Customer Relationship Consultancy

United Kingdom

About The Customer Relationship Consultancy

Our positioning:

We are specialists in Key Account Management within the business-to-business (B2B) sector.

Our purpose: To help companies manage their key accounts and key account relationships more effectively.  Our product is particularly well suited to large, complex organisations with structurally complex customer interfaces - typically large multinationals servicing large multinational customers.

What we deliver: Both a high level KPI (key performance indicator) and an action-oriented key account management tool.  We help our customers identify shortcomings in their product/service proposition and we help them formulate strategies to address these issues - thereby improving the quality of their key account management across their organisation.

Our values: Simplicity. Partnership. Quality.

Company: The Customer Relationship Consultancy is a new business, but which forms part of a larger organisation which has been developing and conducting customer feedback surveys since 2004. We include amongst our customer base numerous FTSE 250 and US Fortune 500 companies. We have a great product, are experiencing rapid growth, and (more importantly) are highly regarded by our customers.

Offices: Windsor, London, New York, Munich.

Our culture: Non-hierarchical, informal, hard-working.

How we are perceived by our customers:

Experts, advisors, partners.

1 job with The Customer Relationship Consultancy

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  • Account Manager

    Windsor, Berkshire £22,000 per annum plus bonus The Customer Relationship Consultancy

    We are looking for a bright individual to join our small Consultancy. An exciting opportunity for a self-starter looking for real responsibility.