United Kingdom

About Handelsbanken

Founded in 1871, Handelsbanken is one of Sweden's leading banks with 822 branches in 25 countries, and more than 11,500 employees.
Handelsbanken began operating in Great Britain in 1982 and we now have over 200 branches in the UK.

Our goal
Our goal is to have a higher profitability than the average of our competitors in our domestic markets, through increased customer satisfaction and lower costs.

How we work to achieve our goal
A satisfied customer will be happy to return. All employees, regardless of role and position, share one objective - customer satisfaction. Wherever our employees are within the organisation we all work, in one way or another, to improve the banking business for our customers.

Together we can do it
To achieve customer satisfaction we need knowledge, experience and genuine commitment. This applies to all of our employees, in all of the processes and in all departments across the bank. Every employee and every role is equally important in our business.

We are decentralised, which means that each local branch has responsibility for their own customers and their requirements and for taking the banking decisions that affect them. For customers this means the benefit of bespoke, personal service and swift decisions for all their needs.

Our values
There are many different roles here at Handelsbanken but we all share the same values. Values such as:

  • ärlighet – honesty
  • respekt – respect
  • saklighet – objectivity
  • samforstånd – agreement
  • jämlikhet - equality

We believe that every individual should be a role model and that every decision should be made for the benefit of the customer.

1 job with Handelsbanken

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