Customer Service NVQ Level 2 - (Fully Funded)

Course fee if applicable
23 Sep 2015
08 Oct 2016
Customer Service NVQ Level 2 - Fully Funded The Customer Service NVQ qualification is ideal for anyone working with either internal or external customers. Your skills within customer service are much sought after if you are methodical and thorough with a keen eye for accuracy and detail. We offer the Customer Service NVQ qualification at Levels 2 and 3. How Does It Work Duration: 6 12 Months Location: Work-based qualification Certification: Yes Why Undertake The Customer Service NVQ? This is a fantastic opportunity to undertake a qualification that enables you to; Earn while you learn Gain an accredited qualification (Level 2 or Level 3) Gain job-specific skills Where Do I Undertake The Customer Service NVQ? All learning for the Customer Service NVQ is completed and supported at your workplace. So the great news is there is no need to travel. Duration of Customer Service NVQ? Usually takes around 12 months, however you work at your own speed as we understand you have additional responsibilities whether family, social or job related. What Do I Achieve? You will gain a nationally accredited Customer Service NVQ Level 2 or Level 3 certificate depending on the qualification you sign up for. How Do I Complete The Customer Service NVQ? There 3 simple steps to success to complete the Customer Service NVQ. Choose Units Along with the assessor, you will choose a few mandatory units & optional units that reflect your day to day job role. Delivered At Work- You will be assessed against each of your chosen units. An assessor will visit you around once a month to observe you & provide the support required. Certification Once you successfully build evidence against each unit listed at the top the page, you will complete the course.