Commercial Broker Support

Orpington (City/Town), London (Greater)
12 Oct 2016
26 Oct 2016
Job Type
Graduate jobs
Insurance, Sales

CC Flint & Co are a rapidly growing insurance broker with offices in Orpington; Kent, Chelmsford and North Harrow.

Due to continued expansion of our Commercial department we have a new and exciting opportunity for a Commercial Broker Support role. You will be joining a busy, proactive team of Brokers who specialise in Commercial Insurance.

What you’ll be doing

  • Maintaining day to day Compliance procedures for FCA Regulation
  • Incoming and outbound call handling (new and existing clients)
  • Corresponding and communicating with clients and insurance companies
  • Data input
  • Dealing with general post in accordance with office procedures
  • New Business Processing
  • Mid term adjustments Processing
  • Renewals Processing
  • Liaising and resolving financial facility queries with both client and provider
  • Customer service
  • Effectively managing individual diary
  • Cross selling other products
  • Managing personal work workflow effectively and efficiently
  • Effectively managing the Commercial Department diary
  • Maintaining a complete and comprehensive training record/log
  • Sharing ideas or suggestions for business improvement with Management
  • Advising Manager of any backlog in work in a timely manner
  • Advising Manager of any debt recovery problems or contentious issues in a timely manner


  • Minimum of 1-2 years’ insurance experience in an office administrative role
  • A minimum of A-C Maths and English GCSE qualifications
  • Effective Communication skills both written and verbal
  • Ability to work alone or as part of a team
  • High attention to detail
  • Form and develop strong Insurer and Client relationships
  • High Level Customer Service skills
  • Time management and Organisational skills

Training and Development

Flint Insurance focuses heavily on training and development and a full induction and training plan will be provided to successful applicants. All staff have the opportunity to study for professional qualifications such as, CII (Chartered Insurance Institute). Each placement provides employees to continually develop their knowledge and personal skills which could result in opportunities in other areas of the business.                                    

Hours of work

Monday to Friday             9.00am to 5.30pm