Hotel Officer Graduate programme
What are we looking for?
The Hotel Officer Cadetship is a graduate programme of distinct opportunity. We’re looking to shape our future Hotel General Managers and that takes time. You’ll travel the world, and experience the challenge that comes with it, becoming adept at working remotely and managing large scale operations on a international platform.
It takes inspirational leaders to run an organisation such as ours, and we are looking to develop the next generation for Cunard Line and P&O Cruises to take forward our 180 year heritage.
What can you expect?
This programme consists of four, four-month rotations over two years onboard one of our impressive ships, with your first three rotations based primarily across the following departments; Hotel Operations (Revenue, Administration & Guest Relations), Food & Beverage, Housekeeping, Entertainment. Your forth rotation will provide the finishing touches, where you will work in our Southampton Head Office understanding cruise itineraries, sales, marketing and people management. Throughout the programme, you’ll learn what it takes to deliver and manage our operation at all levels – and you’ll learn from everyone. You will experience the diversity of our onboard hotel operation, with placements in our Hotel Operations, Revenue, Administration & Guest Relations, Food & Beverage, Housekeeping, and Entertainment teams.During each rotation, you’ll undertake jobs in the department, and then act as a real life supervisor managing your own section or department. You will also complete several business projects, presenting back your findings and recommendations to our ship and shore Senior Management teams.
Hotel Officer Cadets are ship-based, but there will be times during your programme where you will be required to work at our Head Office in Southampton. Rotation plans may change from time to time, and according to operational needs.
On completing the programme you will emerge having undertaken the main jobs onboard as well as supervising sections and departments. You will then be appointed to a suitable hotel officer role at middle-management level. Our hotel department is large and the opportunities varied so we’ll work closely with you to identify your strengths and interests to place you accordingly.
What you need?
In addition to graduating with a 2.1 in a relevant degree; we are looking for resilient, quick thinking, guest focused people who have an eye for detail and enjoy leading others. The roles we offer will suit a person who enjoys the unexpected, who has a real pride in our company along with a high degree of commercial acumen.
You must have unrestricted rights to work and reside in the UK. As the role involves working at sea, you will need to obtain and maintain the appropriate Maritime and Coastguard agency medical clearance. You will also be required to pass background and security checks, and obtain a United States C1/D seafarer visa. The company meets any reasonable costs incurred in obtaining medicals and visas.