The Consortium of Retail Training Companies (CORTCO) have drawn up a set of four key competencies that any graduate would need to have a successful career in the retail sector: Business Focus, Personal Effectiveness, Relationship Management, Critical Thinking.

These effectively cover a range of skills: commercial awareness, self-confidence, flexibility, strong time management skills, team-working, leadership qualities, communication skills, analysis and problem-solving skills and an aptitude for learning new concepts. Numeracy skills and attention to detail will also be wanted, and particularly sought for in applications for buying and merchandising roles.