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Account Manager

Account Manager
Location: London Bridge

Pearlfinders is often in the background of some of the largest sponsorship deals, agency appointments, and business contracts being won all over the world. We deliver high quality, first-hand insights to our clients on a daily basis to help ensure they are the ones being awarded new work.We are growing rapidly and have recently moved into a brand new open plan office on Borough High Street.

We work with over 600 clients in the IT, sport, marketing and HR sectors.Current clients include Oracle, Dropbox, Real Madrid, AEG, Manchester City and Virgin Media.Our research team interviews over 22,000 senior decision-makers each year, providing clients with exclusive insights that help them with sales and marketing.

We now seek an ambitious Account Manager to handle our Business Services portfolio looking after client accounts across IT and HR. You will ideally have a minimum of one year experience in sales or account management, you may be working in a recruitment or advertising sales environment.

In this role your primary function is client retention and development of client accounts, success with which will be rewarded with commission.

The Role:

  • Responsible for liaising regularly with your main client contacts, monitoring progress and training users in Pearlfinders
  • Ensuring that we extend and maintain consistent dialogue with all clients across the Pearlfinders business services portfolio
  • Being a key point of contact for any troubleshooting/assistance they might need
  • Working with clients on to up-sell and cross-sell other products
  • Highlighting relevant content to individual subscribers
  • Meeting clients face-to-face as required
  • Guiding clients through the renewal process and working towards hitting monthly, quarterly and annual renewal targets

Our Ideal Candidate:

  • You understand and are fully conversant with the new business / sales environment
  • You are motivated and hungry having worked in a sales environment previously
  • You are an intelligent and excellent communicator, experienced in the ways of business (understanding terminology)
  • You will be prepared to take calculated risks, and be confident in making quick decisions to sort problems out immediately
  • You always take the initiative – and think on your feet, creatively and laterally
  • You are cool under pressure – a trouble shooter, a rock when there are problems to be faced

We are looking for a candidate who is looking to take the next step in their sales career, this role has a lot of responsibility to ensure that clients are looked after from every aspect.For more information on Pearlfinders and what it’s like to be a Pearlfinders please visit our careers site.

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