Successful Places Apprentice Administrator

  • Stratford Village, East London (E15), E15 4PH
  • £14,251 per annum
  • Entry Level
  • Recently

Successful Places Apprentice Administrator

Based at our Stratford office, E15 4PH

Fixed term contract – 24 months

Salary - £14,251per annum

L&Q is one of the UK’s leading housing associations, with 97,000 homes predominantly across London and the South East. As the organisation with the largest residential development programme in the sector, and plans to deliver 100,000 new homes over the next 10 years we are also the most ambitious. Coming to work for L&Q truly is a unique opportunity.

L&Q Foundation:

L&Q is driven by a social purpose which has always gone beyond just building houses. Our mission is to create homes and neighbourhoods that we can be proud of and the work of the L&Q Foundation is fundamental to this.

We set up the L&Q Foundation in 2011 which brought together all our social and economic programmes in one place, with three strategic pillars- Successful Places, Independent Lives and Socially Responsible programmes.

The L&Q Foundation continues to develop and fund social interventions that improves people’s chances in life and creates opportunities in our communities

Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.

L&Q Apprenticeships have been designed to help you get the career you’ve always wanted. This opportunity will help you to get your foot on the career ladder with an organisation that supports you from beginning to end, and beyond.

We have an exciting opportunity for an aspiring apprentice in business administration to gain experience working with the Successful Places Team. The successful candidate will have the opportunity to work alongside project managers & our community regeneration lead focussing on our three priorities for our communities:

*Reducing Isolation
*Health and Wellbeing

As a Successful Places Apprentice Administrator you will learn to demonstrate a passion to support local communities and be part of a team to provide quality services to customers. During the apprenticeship you will work alongside an experienced Community Regeneration Manager and the wider Successful Places team to gain experience in all aspects of the role. You will meet a network of external partners and residents and learn a great deal about community regeneration, supporting the delivery of projects and initiatives for both customer involvement and engagement.

You will develop skills that will allow you to efficiently deliver effective customer service and project management. You’ll combine your creative flair and technical knowledge to help plan and promote community related events and activities. Responsible for designing flyers and publications for advertising activities and events, also administrative support to our website. We are looking for resilient and capable people who are looking to develop a career in community regeneration.

Strong organisation skills are essential to this role as well as excellent communication and an understanding of what first-class customer service skills are. We are looking for a candidate with resilience, drive, enthusiasm and a passion to help people.

Essential skills and experience include:

*Excellent time management skills
*Ability to multi task
and work to deadlines

*Good IT skills
*Great communication skills

*Self motivated

Key points about the programme:

*Must have GCSE English at grade C or above, Maths at grade D or above, or equivalent
*Must be able to work in the UK
*Open to anyone aged 16 or over
*No experience required
*You will gain a Level 3 qualification in Business Administration (Provider will be Hawk Training)
*You will not be selected if you already have a level 3 qualification or higher in an Administration.
*Programme duration is 24 months

As part of the L&Q Apprenticeship scheme you will benefit from a supporting environment that will encourage you to learn and develop throughout the programme.

What you can expect:

*Great company benefits.
*Great breadth and variety of experiences through a structured programme within your chosen discipline
*You’ll gain a nationally recognised qualification.
*You’ll have access to outstanding training offered internally.
*You’ll be supported all the way throughout the programme by an experienced line manager and mentor.

For this post the successful candidate may need to apply for or be in possession of a Standard Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please

Apprenticeships are a great way to gain a qualification whilst working. If you meet the above criteria and are interested in developing your skills whilst working then apply without delay!

Closing date for completed applications:31st March 2019
To be placed in:Internal/External
Interviews will be held on: 8th April 2019

Please apply directly via L&Q’s website or for questions please feel free to contact Avril at Avanderbasch at

Our commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

In addition to our support and training, the successful candidate will have access to our full suite of
benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, Benenden Healthcare, an employee assistance programme and non-contributory life assurance.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility

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