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Customer Solutions Graduate Programme

Customer Solutions

If you’re looking to build a career in commercial or corporate banking, our Customer Solutions pathway is the perfect place to start.

Whether its entrepreneurial start-ups or well known corporates, as a Graduate trainee you’ll get the chance to work directly with our customers, building a deep understanding of the sectors they work in.

You’ll soon be harnessing your talents to build relationships, structure solutions and shape the banking products of the future.

About the programme

Within our Customers Solutions pathway you can apply to either our Commercial Banking programme or our Structured Finance programme. Both these two year programmes are designed to equip you with the skills and experiences you’ll need to become a leading commercial or corporate banker.

The Commercial Banking programme provides a comprehensive grounding in commercial and corporate banking, and will see you working directly with a diverse range of business and corporate customers. Our Structured Finance programme focuses more specifically on larger clients, with complex financing needs. It will provide you with the specialist skills to build your career across a wide range of debt financing products.

You’ll be rewarded with a starting salary of £27,000. On top of your salary you’ll also have access to our flexible benefits package. 

On both programmes, you can look forward to:

  • Gaining experience of building client relationships
  • Developing a deep understanding of our customers’ needs, and expertise in the products we offer
  • Building robust credit, lending and risk management skills
  • Acquiring insight into product development, deal execution and digital banking
  • Developing the confidence to raise ideas, develop solutions and challenge the status quo

You can find out more about the individual programmes in the listings below

After a full induction, each programme is structured around four six month rotations, each based in different areas of our Customer Solutions business.

On completing the programme, we hope to see you join us in a permanent role. We’ll be advising you on career development throughout your journey, but particularly during your last rotation, where we’ll focus on which roles could be right for you.

The Customer Solutions pathway is excellent preparation for a wide range of career paths, and some of the potential next roles you could move into may include:

  • Relationship Manager
  • Portfolio/Capital Manager
  • Product Specialist
  • Originator/business development
  • Sector Specialist

Supporting you

We pride ourselves on the professional support we offer our graduates, and the friendly, down to earth community they have shaped.

Before you join us, you’ll be paired with a ‘buddy’ (a graduate already on the programme) who’ll be there to help you get settled, answer any questions, and share their experiences.

You’ll also be assigned a Graduate Coach and a Placement Manager. Your Graduate Coach will be there to provide support throughout the programme, and will work with you to create a personal Capability Plan; your Placement Manager will provide rotation specific support, and will change with each placement. Together, they’ll help you reflect on your progress, develop your career, and build your professional network.

For a fuller picture of how you’ll progress through the programme and the support you’ll receive at each stage, check out the Learning Journey below.

About you

You’ll need to be on course for, or already possess, a 2:1 in your degree. There’s no one subject area we have in mind, but we’ll be looking out for people:

  • Who are team players
  • With a real customer focus
  • Who have strong communication skills
  • Who are entrepreneurial, think differently and are willing to challenge
  • With high personal integrity
  • Who are ambitious, and willing to learn and adapt

To shape the future of Commercial Banking and Structured Finance we need intelligent, highly motivated and forward-thinking people. People with the curiosity to approach things from fresh perspectives, the ability to build credible relationships, and the determination to help shape the best solutions for our customers.

If that sounds like you, then why not join us?

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